This channel is enabled as a transparent communication channel that promotes respect for fundamental ethical values and rules of conduct, and allows the management of communications related to possible irregular conduct, illegal or unlawful acts or breaches of our regulations, which transcend the scope of the organisation.

Communications can be made by all those persons who maintain an employment, professional or commercial relationship, or any interested party of MAVERSA.

The basis of this medium is as follows:

ANONYMOUS

Communications can be made anonymously.

CONFIDENTIALITY

Guarantee of data protection for the informant and the persons concerned, in accordance with the provisions of Law 2/2023, of 20 February, regulating the protection of persons who report regulatory infringements.

RIGHTS

Guarantee of data protection for the informant and the persons concerned, in accordance with the provisions of Law 2/2023, of 20 February, regulating the protection of persons who report regulatory infringements.

To file a complaint or to check the status of a complaint already filed, click on the following button.

Please note the following instructions:

Making a complaint

Make sure that the report contains all the information necessary to initiate the investigation. Explanation of the facts, including dates. To better explain the situation reported and if you wish, you can attach additional documentation such as files, photographs or record a sound clip (the application will distort your voice).

Check the status of your complaint

After sending your report, the system will provide an ID that you will need to write down to check the status of the communication afterwards, as well as to add new information if you wish. Once your case has been processed, you will find a message in the secure communication mailbox.